pkr100 | Frequently Asked Questions

Go to the Register page and fill in your Pakistani mobile number (starting with +92), a valid email address, and a password. Once you submit, an OTP is sent to your mobile. Enter the code to verify your number, and your account is immediately active. The whole process takes under two minutes. You must be 18 years or older to register.

No. Each person is allowed one PKR100 account only. Multiple accounts per person are not permitted. If duplicate accounts are detected, they may be suspended and any balance may be withheld pending review. If you have lost access to your existing account, use the password reset option or contact support — there is no need to create a new one.

During registration, a 6-digit OTP (one-time password) is sent via SMS to the mobile number you provided. Enter that code on the verification screen within 5 minutes. If you do not receive the OTP, tap "Resend" and make sure your mobile number is entered in the correct format (+92 3XX XXXXXXX). Still nothing? Check that your SIM is active and has signal, then contact support.

On the Login page, click the "Forgot password?" link. Enter your registered mobile number or email address. A reset code is sent to you via SMS or email. Enter the code, choose a new password, and you are back in. If you no longer have access to the registered mobile number or email, contact the 24/7 support team directly — they can verify your identity through alternative means and restore access to your account.

Log in and go to your account settings. From there you can update your email address, change your password, and manage notification preferences. Your registered mobile number is tied to your account identity — if you need to change it, contact support and they will guide you through a secure verification process before making any changes.

Accounts can be temporarily locked after multiple failed login attempts as a security precaution. They can also be suspended if there is suspected fraudulent activity, multiple accounts from the same person, or a violation of the terms and conditions. If you believe your account has been locked in error, contact the support team via live chat. Provide your registered mobile number and they will investigate and resolve the issue promptly.

Yes. PKR100 does not sell or share your personal data with third parties for marketing purposes. Your data is used solely to operate your account, process transactions, and provide support. Full details are available in the Privacy Policy. All login sessions and account data are transmitted over encrypted HTTPS connections.

If you wish to close your account, contact the support team via live chat or from within your account settings. Before closing, make sure to withdraw any remaining PKR balance. If you are closing your account for responsible gaming reasons, you can also request a self-exclusion period instead — this temporarily disables your account without permanently closing it. See the Responsible Gaming page for more details.

PKR100 supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, and mobile wallets. All transactions are processed in PKR with no currency conversion fees. Head to the Deposit page for a full breakdown of each method, including step-by-step instructions.

The minimum deposit is PKR 200 across most payment methods, including JazzCash and Easypaisa. Bank transfers may have a slightly higher minimum depending on your bank's own processing limits. There is no maximum deposit cap, though very large deposits may require additional verification for security purposes.

JazzCash, Easypaisa, and Raast deposits are processed instantly — your PKR balance updates in real time as soon as the transaction is confirmed on the payment network. Bank transfers typically take 1–3 working hours depending on your bank. If your deposit has not appeared after 30 minutes for a mobile wallet payment, take a screenshot of your transaction confirmation and contact support.

PKR100 does not charge any fees on deposits. The full amount you send is credited to your account. However, your payment provider — JazzCash, your bank, or another service — may apply their own transaction charges. Check with your payment provider for their current fee schedule. PKR100 has no control over third-party charges.

First wait 30 minutes, as some transactions take a short time to confirm. If the amount still has not appeared, contact support via live chat. Have your transaction reference number or a screenshot of the payment confirmation ready — this speeds up the investigation significantly. In most cases, missing deposits are traced and credited within a few hours.

No. Deposits must be made from a payment account registered in your own name. Third-party deposits — using another person's JazzCash, Easypaisa, or bank account — are not permitted. This is a standard policy to prevent fraud and ensure withdrawals can be sent back to verified accounts. Deposits from unverified third-party sources may be returned and the account flagged for review.

Yes. New accounts are eligible for a welcome bonus on their first deposit. The exact offer, minimum qualifying deposit amount, and wagering requirements are displayed on the promotions section inside your account after registration. Bonus funds are added to your bonus wallet separately from your main PKR balance and must meet the wagering conditions before they can be withdrawn.

Log in to your account, go to the Withdrawal section, choose your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount you wish to withdraw, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. Full step-by-step instructions are on the Withdrawal page.

JazzCash and Easypaisa withdrawals are typically processed within 1–2 hours. Raast transfers usually arrive within a few hours during banking hours. Bank transfers may take 1–2 working days depending on your bank. During peak periods — especially around major PSL matches — processing times may be slightly longer. You will receive an SMS or in-app notification once your withdrawal has been dispatched.

The minimum withdrawal amount is PKR 500. There is no upper limit on withdrawals, though large amounts may require identity verification before processing. This is a standard security measure to protect your funds and prevent unauthorised withdrawals from your account.

Common reasons include: an incomplete account verification, active bonus wagering requirements that have not yet been met, a mismatch between the withdrawal account and the depositing account, or a technical issue with the payment network. Check your account notifications for a specific reason. If none is shown and your withdrawal has been pending for more than 24 hours, contact support with your withdrawal reference number.

If your withdrawal request is still in "pending" status, you may be able to cancel it from the withdrawal history section of your account and the funds will return to your main balance. Once a withdrawal has moved to "processing" or "dispatched" status, it cannot be cancelled. If you are unsure of the current status, contact support before attempting to cancel.

PKR100 does not charge withdrawal fees on standard requests. Your payment provider — JazzCash, Easypaisa, or your bank — may apply their own charges for incoming transfers, which are outside PKR100's control. Check with your payment provider for details. For very large withdrawals, a small processing fee may apply in some cases — this will always be clearly displayed before you confirm.

PKR100 covers cricket extensively — including Pakistan Super League (PSL), T20 internationals, Test matches, and domestic fixtures. You can also bet on football, tennis, kabaddi, and esports. During PSL season, the platform offers expanded markets including player performance, over-by-over totals, toss results, and live in-play betting on every match.

Live betting — also called in-play betting — allows you to place bets while a match is in progress. Odds update in real time based on what is happening on the pitch. You can bet on the next wicket, next over total, current run rate, and many other markets. Visit the Betting page to see available live markets during active fixtures.

If a cricket match is officially abandoned before a result can be determined — due to rain, poor light, or other circumstances — bets are typically voided and your stake is returned to your account. If a Duckworth-Lewis-Stern (DLS) result is applied and the match reaches the required minimum overs for an official result, bets stand and are settled according to the DLS result. Full settlement rules are detailed in the Terms and Conditions.

Odds on PKR100 are displayed in decimal format by default. For example, odds of 2.50 on a PKR 1,000 bet would return PKR 2,500 (including your original stake) if the bet wins. You can switch to fractional format from your account settings if you prefer. Odds reflect the probability of each outcome as assessed at the time — live odds change continuously during in-play markets.

The minimum bet is PKR 50 on most markets. Maximum stakes vary by sport, league, and market type — major PSL and international cricket matches typically carry higher maximum limits than lower-tier fixtures. The maximum bet amount for each specific market is displayed on the bet slip before you confirm your wager.

Winnings from settled bets are credited to your PKR100 main balance instantly once the result is confirmed. For cricket matches, settlement happens as soon as the official result is declared — usually within minutes of the match ending. Your updated balance is immediately available for another bet or for withdrawal.

Yes. PKR100 supports accumulator bets — also known as combo or multi bets — where you combine two or more selections into a single bet slip. All selections must win for the accumulator to pay out, but the potential returns are significantly higher than single bets because the odds multiply across each selection. You can build accumulators across different matches and even different sports on the same bet slip.

The PKR100 VIP programme is points-based. Every bet you place earns VIP points, which accumulate to move you through the tier levels. Higher tiers unlock better rewards — including enhanced odds, cashback on losses, higher withdrawal limits, dedicated account managers, and exclusive PSL season promotions. Visit the VIP page for full tier details.

VIP points are earned on every settled bet, regardless of whether you win or lose. Sports bets, casino games, bingo, and esports all contribute to your points total. The exact points-per-PKR rate varies slightly by game category. Points are credited to your account automatically as soon as a bet settles — no manual claim is required.

VIP points remain active as long as your account is used at least once every 90 days. If your account is inactive for more than 90 consecutive days, accumulated points may be reset. Tier status is reviewed on a monthly basis — consistent activity is required to maintain your current VIP level. Full expiry and maintenance conditions are in the Terms and Conditions.

Bonus funds come with wagering requirements, which means you need to bet the bonus amount a certain number of times before it can be withdrawn as real PKR. The exact multiplier varies by offer and is always stated clearly before you accept a bonus. Wagering progress is tracked in your account dashboard and updates after each qualifying bet settles.

Once a bonus has been accepted and wagering has begun, it generally cannot be reversed. However, if you have not yet placed any bets using the bonus funds, contact support and they may be able to remove it from your account. Going forward, you can choose to decline bonus offers at the point of deposit — there is always an option to deposit without activating a promotion.

Visit the App page for download instructions. The PKR100 app is available for Android devices — you download the APK directly from the official website, as it is not listed on the Google Play Store. iOS users can add the site to their home screen as a Progressive Web App (PWA) for a near-native experience. Full installation instructions are on the App page.

Yes. The PKR100 APK is signed and distributed exclusively through the official website. To install it, you will need to allow installation from unknown sources in your Android settings — this is a standard requirement for any APK not downloaded from the Play Store. Only ever download the APK from the official PKR100 website. Do not install files from WhatsApp forwards, unknown links, or third-party app stores.

First, check your internet connection — the app works on both 4G and WiFi, though a stable connection gives the best experience. If the app loads but is slow, try switching between WiFi and mobile data. If it is not loading at all, clear the app cache from your phone's app settings, then reopen. If you are still having issues, uninstall and reinstall the latest version from the App page. Contact support if the problem continues.

Yes, biometric login is supported on compatible Android devices with a fingerprint sensor or face unlock. After your first standard login, you will be prompted to enable biometric access. Once set up, you can log in with a single fingerprint tap or face scan instead of entering your password each time. You can enable or disable biometric login at any time from within the app settings.

The PKR100 app is designed with Pakistan's mobile network conditions in mind. It loads efficiently on 4G and handles brief drops to 3G without ending your session or losing your bet slip. Live in-play betting works best on a stable 4G or WiFi connection due to the frequency of odds updates, but general account browsing, deposits, and pre-match betting work fine on slower connections too.